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Nike Lead (Senior Sales Associate) - Nike Factory Store, KLIA Mitsui Outlet Park in Petaling Jaya, Malaysia


  • High school diploma or equivalent

  • 3 years retail experience

  • Ability to communicate in English

  • Basic computer skills, including Microsoft Office knowledge

  • Must be able to work evenings, weekends and holidays as needed

  • Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time

Of course, our commitments don't stop with our customers. If you're up to the challenge of Nike Retail we'll make it worth your while. You'll be working in a great team environment, with access to the latest and greatest Nike products and apparel. Not to mention, a compensation and benefits package that's among the best around. Join us and see what it means to become part of the Nike Retail experience.

Note to Candidates: Local/domestic hire only

**Note to Candidates: This role will be based in Mitsui Outlet Park, G46 Mitsui Outlet Park Persiaran Komersial Seoang Klia, 64000, Selangor, Malaysia

Note to Recruitment Agencies: NIKE does not accept candidate submissions from recruitment agencies NIKE does not have existing contracts with. NIKE will not be responsible for payment of recruitment fees for hiring of candidates whose resumes were submitted to NIKE employees or NIKE offices without NIKE’s prior permission.

As our Nike Store Lead your mission will be to deliver a premium consumer experience by building the bond between consumer and brand with the highest level of service and applying brand stories to the retail setting.

**Note to Candidates: This role will be based in Mitsui Outlet Park, G46 Mitsui Outlet Park Persiaran Komersial Seoang Klia, 64000, Selangor, Malaysia

Core Accountabilities

  • Utilize exceptional customer service skills, sales techniques, and product knowledge to connect customers with the right product and drive sales

  • Maintain knowledge of all store departments and be able to perform all activities of associates in addition to handling more complex transactions or customer service situations

  • Provide expertise in one or more areas or functions (Shipping and Receiving, Cashier duties, and Sales)

  • Seek ongoing training and education to further develop expertise

  • Assist Managers in conducting formal onboarding and training programs for associates

  • Assist with loss prevention efforts by providing proactive customer service

  • Assist in coordinating work of other associates (but not a formal supervisor)

  • May have keyholder responsibilities

NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, or disability. NIKE is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call +1 503-671-4156 and let us know the nature of your request, your location and your contact information.