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Nike B2C Business Operation Engineering Manager - Shanghai in Shanghai, China

Experience Required:

• Bachelor’s Degree in Computer Science, Engineering, or the related field

• At least over 5 years working experience in IT area

• Candidates without the required educational level but comes with more years of relevant experience is welcomed to apply

• Experience in IT service delivery manger or solution manager role is preferred

• Experience in Supply China IT solution especially Order Management is preferred

• Working understanding of agile development practices, methodologies, and tools

• Be able to carry out SLA management and service analysis to improve service quality

• Be able to drive and control 3rd party vendor on service delivery with restrict quality control

• Ability to be a forward thinker and recommend proactive measures to limit event frequency

• Be able to work alone under pressures and tight timeline

• Good communication skill on both written and oral English is a MUST

• Delivering on tactical responsibilities while maintaining awareness of the big picture

• Successful track record of building positive customer relationships; demonstrated skills including diplomacy, negotiation, and critical thinking

Company:

Nike does more than outfit the world’s best athletes. We are a place to explore potential, obliterate boundaries, and push out the edges of what can be. We’re looking for people who can grow, think, dream, and create. We thrive in a culture that embraces diversity and rewards imagination. We seek achievers, leaders, and visionaries. At Nike, it’s about bringing what you have to a challenging and constantly evolving game.

Group:

Nike Global Technology is taking technology into the future and bringing the world with it. Nike inspires athletes worldwide to move faster, push harder and pursue their personal best. From personalized training content to access to sport’s top stories, the world of Nike is changing the playing field like nothing before.

If you’re ready to innovate and lead in the operation and Logistics space, join Nike’s Technology operation and Logistics organization. We bring together technology and process expertise to deliver one-stop solutions to offer best-in-class delivery experience for Nike's consumer and partners while reducing fulfillment cost and increasing supply chain network. Working with our organization will be rewarding, challenging, and most definitely not be just another job.

Scope and Responsibilities:

As the B2C Business Operation Engineering Manager within GC Technology operation and Logistics, the responsibilities include but are not limited to the following:

• Manage Technical Support teams to support business running smoothly in an efficient manner.

• Lead and manage the execution of Tech Order Management initiatives.

• Understand and collect business requirements and convert to IT language and solution.

• Work with different parties to make sure the required technology/requirements get implemented within the project timeline, budget and according to specifications.

• Be the glue amongst the internal teams and various Logistics function business team and act as a bridge to ensure alignment.

NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, or disability. NIKE is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call +1 503-671-4156 and let us know the nature of your request, your location and your contact information.

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