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Nike Digital Operations Specialist II China – Converse in Shanghai, China

Responsible for the sales operations of the organization. Develops and implements sales strategies, monitors customer, competitor and industry activity. Responsible for research, business development and sales administration.

Provides support of the pre- or post-sales process and external customers’ needs, not actual selling. Direct interaction with customers or consumers via phone, e-mail and chat in order to resolve issues, facilitate order placement, or answer questions.

Typical Capabilities

Scope: Team and/or small to mid-size customers.

Complexity: Understands and communicates fairly complex information specific to the position. Creates standard work products which are reviewed by colleagues. Supports the achievement of goals independently while simultaneously contributing to team performance.

Problem Solving: Initiates analysis and investigation to solve differing but related problems.

Knowledge & Skills: Developing professional role. Develops expertise and applies solutions based on experience. Identifies most appropriate options or methods to improve existing approaches.

Education Requirement

Bachelor’s degree required in the relevant or a related field, or any acceptable combination of education and experience equivalent to a Bachelor’s degree in the relevant or a related field.

NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, or disability. NIKE is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call +1 503-671-4156 and let us know the nature of your request, your location and your contact information.

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