Nike Marketplace Operations Coordinator in Tokyo, Japan

Become a Part of the NIKE, Inc. Team

NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At Nike, it’s about each person bringing skills and passion to a challenging and constantly evolving game.

Nike Supply Chain experts ensure that every year 900 million pieces of footwear, apparel and equipment arrive at the right destination on time. That’s no easy task. The complex process involves more than 50 distribution centers, a network of thousands of accounts, and more than 100,000 retail stores around the world. Supply Chain professionals from Laakdal, Belgium, to São Paulo, Brasil, make it happen. They constantly push for ways to make Nike’s supply chain faster, more efficient and more responsive to Nike’s always-changing consumer needs.


About the Operations team

The Operations team is responsible for managing the design, deployment and daily execution of Nike Japans supply chain capabilities. Our focus is on providing reliable, efficient, fast and flexible services to our Digital, B&M and Wholesale consumers by relentlessly executing our strategic priorities in collaboration with x-functional, APLA and Global partners. The team consists of 3 primary functions: Supply Chain Innovation (SCI), Marketplace Operations (MPO), and Logistics.

About the role

At Nike we see the Operations function as a source of competitive advantage. As the MPO Coordinator, you will be responsible to drive and execute account management as a primary MPO contact for strategic accounts by closely connecting with marketplace as well as Nike’s Account/Service strategy. You will provide subject matter expertise partnering with Sales, Logistics to own and execute effective and efficient account management (seasonal order book execution, shipment planning and product deliveries) to respond marketplace demands.


  1. Execute account management for Strategic Accounts in an effective and efficient way.

  2. Partner with Sales, Logistics to drive close, effective and efficient communications, deliveries and services for strategic accounts.

  3. Participate in and leverage IAT(Integrated Account Team) forum actively to understand business strategy and progress to contribute from MPO perspective.

  4. Be the subject matter expert for Strategic Account operation management area.

  5. Own and contribute to Strategic Account operation management and business growth.

  6. Lead and own to execute daily account management (In-season execution and account communication closely partnering with Sales and Logistics.

  7. 2 years of Marketplace/Customer Operations/Sales leadership experience

  8. Effective communication skills

  9. Highly skilled at negotiating and influencing

  10. Effective and collaborative team player

  11. Language requirement – Preferred Japanese (fluent) and English (not-fluent would be fine) communications.

  12. Educational requirements – Preferred Bachelors’ degree in Supply Chain/ Operations Management required.

NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.

NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Job ID: 11196

Location: Japan-Tokyo-Tokyo

Job Category: Supply Chain